Where *not* to find salesforce help!

Our business partners recently requested that we relabel the out-of-the-box Note and Attachments object in Salesforce.  I had heard a rumor that salesforce could do some back end changes that were not possible through the Setup config and had searched the internet far and wide.  I had even posted a question on several LinkedIn forums, where the only two responses were 1) a pitch for consulting services and 2) this:

Anyway, after opening two cases and escalating one to tier 3, I finally got a definitive answer that it was not possible.  My case owner had actually queried every salesforce instance for any changes to this label across all of their customers and had confirmed that it was not possible without creating a custom VF page.