Showing posts with label role hierarchy. Show all posts
Showing posts with label role hierarchy. Show all posts

Tuesday, May 21, 2013

User Hierarchy based Sharing

I have a client who has flattened out their role hierarchy to enable some other business processes within Salesforce.  So when it came for them to implement an object in Salesforce that required some hierarchy based sharing we had to build something custom based on the user record's manager hierarchy.  For example, if Joe owns a record, his manager, Jane, should have read access to the record.  Jane's manager Mike, should also have read access.  This access should continue to the top of the hierarchy.

In the code below, keep this in mind:

Joe -> Jane -> Mike -> Mary

In our org, the sensitive records that require Private org wide defaults give record owner's read-write access by virtue of their ownership of the record.  For all others to have read access, we have to create sharing records for the object.

A share is composed of the following elements:
  • ParentId - the record that you want to share with others
  • RowCause - the custom reason you are sharing this record
  • AccessLevel - the level of access being given (in our ex: read)
  • UserOrGroupId - the user (or group) who should have access

By creating a record with these required elements, these private records can be shared with those users (or groups) mentioned in the shares.

Programmatically, it is pretty easy to create a trigger on an object and create a related share for the object's owner.  Salesforce's documentation of apex managed sharing does an adequate job of this.  Where I scratched my head a little was figuring out how to share all the way up the hierarchy.  And do the sharing without hitting any governor limits.  I did some searching of blogs and found an interesting post by Jeff Douglas.  Jeff's solution is elegant, but I wanted to try another way myself.  In plain english here is what I wanted to do:

1. Create an object share record for the record's owner's manager
2. Then, create another object share for that manager's manager
3. and so on...
4. Insert list of object share records

It felt like a loop to me, so what I tried initially was to iterate through the object share collection, and for each record in the collection, create another share record, assign the manager, then add it to the collection and continue until a manager is no longer found for the user.  In this snippet, the collection of all users and their managers is held in a map:

         for(User u: [Select u.Id,u.ManagerId from User u])
        {
            mapUserManagers.put(u.Id,u.ManagerId);
        }

for(someObject__Share os: sharesToCreate)
        {
            if(mapUserManagers.get(os.UserOrGroupId) != null)
            {
                someObject__Share os_mgr = new someObject__Share ();
                os_mgr.AccessLevel = MGR_ACCESS;
                os_mgr.ParentId = es_mgr.ParentId;
                os_mgr.RowCause = MGR_ROW_CAUSE;
                os_mgr.UserOrGroupId = mapUserManagers.get(os_mgr.UserOrGroupId);
                sharesToCreate.add(os_mgr);
            }
        }

This approach throws an error:  "Cannot Modify a Collection While It Is Being Iterated"

Some folks over at stackexchange explain the issue with the index behind this loop.

So, I took a slightly different approach to the loop:

        allUsers = [Select u.Id,u.ManagerId from User u];
        for(User u: allUsers)
        {
            mapUserManagers.put(u.Id,u.ManagerId);
        }
        Id managerId;      
        for(SomeObject__c so: RecsToProcess)
        {
            managerId = mapUserManagers.get(so.OwnerId);
            do{
                SomeObject__Share sos = new SomeObject__Share ();
                sos.AccessLevel = SHARE_MGR_ACCESS;
                sos.ParentId = so.Id;
                sos.RowCause = SHARE_MGR_ROW_CAUSE;
                sos.UserOrGroupId = managerId;
                sharesToCreate.add(sos);
                managerId = mapUserManagers.get(managerId);
            } while (managerId !=null);
        }
             
        //allow for partial successes
        Database.SaveResult[] srList = Database.insert(sharesToCreate, false);

This compiles without issue and achieves the effect of creating a collection of share records for each of the managers with only 1 SOQL call.  It's another way to solve the hierarchy loop challenge.  Hope it helps you find a solution to your own problem.

Thursday, December 29, 2011

It is frustrating how difficult it can be to trace down permission-related issues in Salesforce.  Without any clues from the debug log regarding the sharing rules or permissions that are applied when attempting to access/edit a record, the process of elimination in debugging user permissions can be time consuming.

Thank goodness for Google.

We want to allow our sales staff to take ownership of contact records that are created in Salesforce via an integration with our accounting software.  These records, by default, are owned by a system user account, which in our current implementation, does not have a role.

Based on my initial research, I found that there were a couple "nuclear" options:

  1. Give the sales user profile, the permission Modify All for the Contact object
  2. Give the sales user profile, the permission Transfer Records
Neither of these options were appealing to me so I kept searching and finally came across this Salesforce message board:


In one of the posts where a user has paraphrased (I suppose) some documentation somewhere, this blurb got my attention:

  • "Standard Users can transfer ownership of any lead, contact, account, case or opportunity record that he/she owns or that is owned by a user below him/her in the role hierarchy (except campaigns). "

Through some testing, I've confirmed that this would potentially solve our problem, but I am still frustrated with how poor Salesforce's debugging and documentation is when it comes to permissions.  While verifying the statement above regarding the role hierarchy, I came across this official doc:


And of course:
  • "The role hierarchy is not maintained with sharing records. Instead, role hierarchy access is derived at runtime."